Implementation Consultant

Austin, Texas, United States · Professional Services


About Brightpearl

Brightpearl exists to automate retail. We help omnichannel businesses selling finished goods, trading $2.5m-$50m a year. Over 1,200 businesses in 26 countries use our platform. We manage over 10m transactions and $2b of business a year. Brightpearl is a cloud platform, built on AWS with 99.9% uptime, and is deployed twice as fast as the competition. We are increasing our investment in the US market, our biggest market opportunity (over $1b TAM), and we’re hiring additional sales and go-to-market capacity to help us address that opportunity. Brightpearl is headquartered in Bristol, UK, with offices in San Francisco and now our new US headquarters in Austin, Texas.

About the role

The Implementation Consultant role is responsible for ensuring the Professional Services team deliver high quality implementation projects. As a member of this team, you will be responsible for leading implementations, adding value throughout the solution delivery stage (ensuring quality delivery standards are met) with a smooth customer handover to the Customer Success and Support teams. An ability to manage diverse teams and balance achievement of customer objectives in conjunction with delivery timelines and budget is essential for success in this role. The role is based in our Austin, Texas office and reports to the Business Consultancy Leader.


Key Responsibilities:

Solution delivery:

Required Experience/Skills:

Desired Experience/Skills:


We offer a competitive salary, plus a whole host of great benefits like 20 days of PTO + 12 paid holidays, share options, 100% paid medical, dental and vision.

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