Business Development Representative

Austin, Texas, United States · Sales expand job description ↓


Your Team:

We’re an award-winning business, recently voted Best Small Companies in Austin! Brightpearl exists to automate retail so merchants can spend their time and money growing the business.

Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3b of business a year. Brightpearl is a cloud platform which typically gets retail businesses up and running in less than 60 days - twice as fast as our competitors. We are increasing our investment across the teams to take us to the next level and we’re looking for proactive self-starters to hit the ground running on our Sales team.

Brightpearl’s US headquarters is in the heart of downtown Austin with a global headquarters in Bristol, UK.

About the Role:

The primary role of the Business Development Representative is to generate new business opportunities by finding and qualifying leads and following proven processes to prospect into new business accounts. You’ll learn how to identify and research lists of companies to target, and how to develop email and telephone campaigns to generate new business opportunities.

The Business Development Representative will conduct high-level conversations with business owners and operational staff about their business and the challenges they face with their operations.

You will be working closely with an account executives and solution consultants, marketing, customer success managers and Partner Managers. Being a smaller team, you have access to all departments and will have the chance to work with key decision makers. You will work together with all of these co-workers to help our customers define, adopt and validate the value of Brightpearl. This model is a crucial source of demand generation - happy customers advocate Brightpearl and help drive demand.

The successful candidate will be a strongly self-motivated and driven individual who is outcome-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the sales organization, and the compensation package includes an uncapped commission structure. The role reports to the Regional Sales Leader.


Your Day-to-Day Life:

There are four main aspects of the Business Development Representative role:

  1. Prospect into net new business accounts that fit into Brightpearl’s ideal customer profile
  2. Work closely with our Partners to develop relationships and drive leads from them;
  3. Work with Marketing and the rest of the sales team to run successful monthly events (online or in-person);
  4. Conduct Outbound demand-generation campaigns, supported by Account-Based Marketing and Market Research (i.e. you’ll be provided with contact names and details for prospects we know meet our Ideal Customer Profile).

Additional responsibilities in support of the above are:

  • Understand customer goals and challenges, and position Brightpearl as a potential solution;
  • Develop processes to generate new sales opportunities;
  • Map prospective accounts around organizational structure, people and existing technology;
  • Engage decision makers in targeted prospect accounts;
  • Manage and maintain a pipeline of interested prospects and partners;
  • Leverage CRM tools to prospect into specific geographic territories and sectors.
  • Adherence to the Brightpearl Sales Playbooks (Sales, Business Development Representative, Partner).

About You:

  • Ideally you’ll have 1 year’s experience as a Business Development Representative or Sales Development Representative, working in Technology and/or SaaS sales;
  • A strong desire to learn and succeed in technology sales;
  • The ability to write succinct, crisp emails
  • A naturally compelling phone manner;
  • Great organization and time management skills are essential;
  • IT literate and great at online research;
  • The ability to deal with rejection and bounce back quickly;
  • Degree educated is preferable.

Behavioral Requirements:

  • Authentically curious, you love learning and improving yourself;
  • Integrity is fundamentally important to you;
  • You want to make a real difference;
  • You are naturally entrepreneurial;
  • You want to learn, succeed and progress into technology sales.



  • Join one of Austin’s Best Places to Work 2018
  • Competitive compensation package: salary, stock options, medical benefits, 20 days of annual PTO and 12 Holidays
  • Stocked Kitchen with snacks and beer on tap
  • Work downtown Austin in an open and vibrant workspace
  • Enjoy frequent Company events, team building activities and after hour socials
  • We’re an energetic, driven organization who believe in promoting a healthy work-life balance and support remote working with management approval.

Check us out on Built In Austin to get more of an insight on what it’s like to work with us!

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